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Chartered Institute of Arbitrators

The Chartered Institute of Arbitrators (CIArb) is a leading professional membership organisation representing the interests of alternative dispute practitioners worldwide. Our growing membership of 15,000 is based across 133 countries and supported by an international network of 39 branches.

As a not-for-profit, UK registered charity, CIArb works in the public interest through an international network of 37 branches.

In addition to providing education and training for arbitrators, mediators and adjudicators, we act as an international centre for practitioners, policy makers, academics and those in business concerned with the cost-effective and early settlement of disputes. This gives users confidence that the very best people are helping to resolve their dispute.

For members, and where appropriate, non-members, CIArb offers a range of resources. It provides tools, support, advice, networking and promotional opportunities as well as facilities for hearings, meetings and other events.


Introduction To Workplace Mediation

Chartered Institute of Arbitrators

Conflict at work can be very costly. It can happen at any point and in any workplace. Conflict differences between individuals at work can lead to grievances, absences and loss of valuable employees.

Mediation helps people who don't see eye to eye to work out their differences as quickly as possible and minimise distress and cost associated with other means of dispute resolution. That's why many organisations are setting up their own mediation schemes and training their employees to mediate in workplace disputes between individuals.



There are currently no events scheduled for this course.

For corporate or group bookings please contact us

On successful completion of this course, candidates will be able to:

  • Define workplace (mediation) and explain its place in the context of other forms of mediation
  • Explain the workplace mediation process, procedure, its advantages and disadvantages;
  • Demonstrate competence in the workplace mediator’s core skills;
  • Demonstrate that they can deliver their opening statement, commence and manage the initial stages of a workplace mediation.


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